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Refund and Returns Policy

Last updated: 30.03.2025

Thank you for shopping with Wrap India. We strive to provide the best quality products and services. However, if you are not satisfied with your purchase, we are here to help.

Returns

  • You have 7 days from the date of delivery to request a return.
  • To be eligible for a return, the item must be unused, in the same condition that you received it, and in its original packaging.
  • A valid proof of purchase or order confirmation must be provided.
  • Certain items, such as perishable goods, customized products, or gift cards, may not be eligible for return.

How to Initiate a Return:

  1. Contact our support team at wrapindia.official@gmail.com or visit our website at https://wrapindia.com/contact-us.
  2. Provide your order number and details about the item you wish to return.
  3. Our team will review your request and provide return shipping instructions.
  4. You will be responsible for covering the return shipping costs unless the item was defective or incorrect.

Refunds

  • Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.
  • If approved, the refund will be processed within 7-10 business days to your original payment method.
  • Shipping costs are non-refundable, unless the return is due to an error on our part.
  • If you haven’t received a refund within the stated period, please check with your bank or payment provider before contacting us.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, contact us at wrapindia.official@gmail.com.

Late or Missing Refunds

If you haven’t received your refund within the expected timeframe:

  • Check your bank account again.
  • Contact your credit card company, as it may take some time for the refund to be officially posted.
  • Contact your bank, as processing times can vary.
  • If you’ve done all of the above and still have not received your refund, reach out to us at wrapindia.official@gmail.com.

Exceptions

The following items are not eligible for return or refund:

  • Products that are used, damaged, or missing original packaging.
  • Items purchased on sale or with discount codes (unless defective or damaged).
  • Custom-made or personalized items.
  • Gift cards.

Changes to This Policy

We reserve the right to update or modify this Return and Refund Policy at any time. Any changes will be posted on this page with the updated date.

For any further questions, please contact us at:

📧 Email: wrapindia.official@gmail.com
🌐 Website: https://wrapindia.com/contact-us

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